“You Were Robbed”: NBC4 I-Team Exposes New “Tricks and Tactics” at Jiffy Lube Stores

Check out this NBC Los Angeles investigative report. Yes that is me, Bruce Hotchkiss, offering Joel Grover opinions and insight.
http://www.nbclosangeles.com/news/local/You-Were-Robbed-NBC4-I-Team-Exposes-New-Tricks-and-Tactics-at-Jiffy-Lube-Stores-207304771.html